ERMES : Effective & Respectful MEntal health Support

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ERMES : Effective & Respectful MEntal health Support

 For a Respectful and  Effective Approach to the Refugee Mental Health Issues through Mediation

Duration April 2018 to October 2019                  Funded by  

The Project

The main goal of the project is to involve qualified mediators in mental health care procedures to facilitate refugees’ access to these services and enhance professionals’ practice when treating refugees. In order to reach out this overall goal, the project will be divided into two different phases. The first one will be conducted in the course of 2018 and will be composed of the design of an official and complete methodology on mediation with refugees regarding mental health care approach, followed by a theoretical training with 10 mediators that will be based on the toolkit conceived.

In 2019, once the first objective is reached out, the methodology will be used to conduct the second phase, composed of a practical application of the training as well as the sensitization of stakeholders through dissemination activities (in which the mediators will be actively involved), aiming at assisting refugees in recognizing mental health care needs and improving their access to appropriate treatments through the use of mediation.


  • A mapping research of the existing mental health system that will provide the basis of the methodology used in the trainings.
  • The creation of a Scientific Committee which, through workshops and meetings, will create the Mental Health Mediation Toolkit, composed of educational materials and tools adapted for the training of cultural mediators in order to give them effective tools to deal with mediation and its requirements, such as the interpretation dimension that remain at the core of an adapted medical consultation.
  • The training of 10 mediators using the material produced by the Scientific Committee in order to cooperate in a more efficient way with the mental health professionals. Five of them will become trainers themselves.
  • Dissemination activities: in parallel to the training and evaluation, 3 tools of dissemination will be created: Firstly, an informative Booklet for Refugees aiming to the Refugees’ sensitization on Mental Healthcare Issues Secondly, a website dedicated to the recognition of mental health problems and, lastly, spots and videos will be produced that will present successful stories of refugees who resorted to mental health.

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